Uo8 takes your privacy seriously. Learn how we collect, use, store, and protect your personal data to the highest security standards.
At UO8, privacy is more than a legal obligation — it is a core value. We understand that your trust in us depends entirely on how we handle the personal information you share with us. This Privacy Policy has been carefully crafted to ensure you always have a clear picture of what we do with your data.
This Privacy Policy applies to all members and users of the UO8 platform, including those who access it via the website, mobile app, or any other digital services we operate. By using the UO8 platform, you agree to the data collection and usage practices described in this document.
Our approach to data protection is built on six core principles that ensure your information always remains in the right hands.
All data transmitted between your device and uo8 servers is encrypted using 256-bit SSL/TLS protocol. No third party can intercept or read your information in transit.
Uo8 only collects data that is strictly necessary to operate our services. We do not collect excessive or irrelevant information beyond what is needed to serve you.
You have the full right to access, correct, download, or request deletion of your personal data at any time through your account settings or by contacting our team.
Uo8 has never and will never sell, rent, or trade your personal data to advertisers or third-party companies for marketing purposes without your explicit consent.
Your data is stored in data centres protected by layered physical and digital access controls. Daily backups are performed and a disaster recovery system ensures your data is never lost.
Uo8 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). All our data collection and usage processes are audited regularly to ensure complete compliance.
This Privacy Policy is issued by UO8 ("we", "Platform") and applies to all individuals who register, browse, or use any services provided by UO8. It explains in detail the types of personal data we collect, why we need it, how we use it, and the rights you hold in relation to that data.
We are committed to complying with Malaysia's Personal Data Protection Act 2010 (PDPA) and all relevant data protection regulations. This Policy is reviewed and updated periodically to ensure it reflects our current practices and any changes in applicable law.
If you have any questions about this policy or how we handle your data, you can reach our privacy team via live chat, available 24 hours a day on the uo8 platform.
Uo8 collects your personal data through various channels, including registration forms, platform usage, communications with our support team, and through cookies and tracking technologies. The following are the categories of data we collect:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, national ID number, date of birth | Identity verification & KYC |
| Contact Data | Email address, phone number, residential address | Communication & account verification |
| Financial Data | Bank account number, deposit & withdrawal history | Transaction processing |
| Technical Data | IP address, device type, web browser, OS | Security & platform improvements |
| Usage Data | Game history, session duration, and wagers placed | Experience personalisation & security |
| Communication Data | Support chat records, emails sent | Customer service improvements |
Every piece of data we collect is used for a specific and legitimate purpose. uo8 does not use your data for any purpose not stated in this Privacy Policy without prior notice to you.
We apply a "limited purpose" principle — data collected for one purpose will not be used for another unrelated purpose without obtaining your fresh consent.
Uo8 does not sell or rent your personal data to any third party. However, in the normal course of platform operations, we may share your data with certain parties under strictly limited and controlled circumstances:
All third parties with whom we share data are bound by strict data protection agreements and are required to maintain security standards equal to or higher than our own. We do not permit them to use your data for their own purposes.
The security of your data is UO8's highest priority. We continuously invest in the latest security infrastructure to ensure your information is always protected from unauthorised access, modification, or disclosure.
The technical security measures and operations we implement include:
Regarding data retention, UO8 stores your personal data for as long as your account is active. After account closure, we retain transaction and identity records for a minimum of 7 years in compliance with anti-money laundering legal requirements. Data that is no longer needed will be securely deleted or anonymised.
The uo8 platform uses cookies and similar tracking technologies to enhance your experience, ensure the platform functions correctly and analyse usage patterns on an aggregated basis.
Types of cookies we use:
You can control cookie settings through your web browser. However, disabling certain cookies may affect your experience on the UO8 platform. For more information on managing cookies, refer to your web browser's help documentation.
Under Malaysia's PDPA and UO8's internal policies, you have the following rights regarding the personal data we hold:
Request a copy of all personal data we hold about you at any time.
Correct any inaccurate or incomplete data through your account settings.
Request deletion of your data subject to the legal obligations binding us.
Object to the processing of your data for direct marketing or profiling purposes at any time.
Request your data in a machine-readable format for transfer to another service.
Request restrictions on the processing of your data under certain circumstances while a dispute is being resolved.
To exercise any of the above rights, contact our privacy team via live chat on the uo8 platform. We will process your request within 14 business days. Some requests may require identity verification before processing to ensure the security of your data.
Uo8 is a platform intended exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18.
If we discover that we have inadvertently collected data from a minor, we will take immediate steps to delete that information and close the associated account. Parents or guardians who have reason to believe their child has registered on this platform without permission are encouraged to contact us promptly.
Uo8 uses an age verification system during registration and may request identity documents to confirm that users meet the minimum age requirement.
Uo8 reserves the right to modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or technological developments. All amendments take effect immediately upon publication on this page.
We recommend that you review this page regularly, especially after receiving any notifications from us regarding policy updates. You may request a copy of a previous version of this Privacy Policy by contacting our team.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, we encourage you to contact us directly. Our privacy team is available to assist you 24 hours a day, 7 days a week.
We aim to respond to all privacy-related enquiries within 3 business days. More complex requests such as data exports or account deletion will be resolved within 14 business days. If you are not satisfied with our response, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia.
Your privacy is our priority. Register a free account today and enjoy a safe, transparent and trusted online gaming experience alongside more than 500,000 active members in Malaysia.